Customer care Jobs


Woker Freight Services (Pty) Ltd. is an equal opportunity employer with offices based in Walvis Bay and Windhoek. The Company is looking for a suitably qualified Front Desk Coordinator for the branch operations based in Windhoek.


Job description:

  • Manages the company’s reception area.
  • Greets and directs all visitors, including vendors, clients, job candidates and customers.
  • Supplies information to callers, relays messages, and announces visitors.
  • Handles special administrative projects, as well as assisting operations (invoicing/ purchase orders)
  • Answering & directing telephone calls promptly in a friendly & standardised manner
  • Receiving, sorting, and dispatching mail & freight parcels
  • Provide maintenance support through coordinating and liaising with service providers.
  • Travel arrangement and bookings.
  • Ad hoc duties as may be required.


  • Grade 12
  • 2-3 years admin experience (including debtors and creditors).
  • Fully computer literate, in E-mail and Microsoft Office
  • Able to use a telephone system effectively.
  • Good interpersonal and customer services skills are essential.
  • Namibian citizen

Closing Date: 20 April 2023

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:



Represents the hotel to the guest throughout all stages of the guest’s stay. Determinates a guest’s reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel.



  • Must be sales minded and presents options and alternatives to guests and offer assistance in making choices.
  • Coordinates room status updates with the housekeeping department by notification housekeeping of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary. Knows cancellation procedures.
  • Reads and initials the pass-on log and bulletin board daily. Is aware of daily activities and meetings taking place in the hotel.
  • Register guests and assigns rooms. Accommodates special requests whenever possible.
  • Assists in preregistration and blocking of rooms for reservations.
  • Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
  • knowledge and practical proper telephone etiquette.
  • Performs cashiering tasks like bill / invoice settlement, posting charges to the guest, paid out’s, foreign currency exchange etc.
  • Maintains the cleanliness and neatness of the front desk area.
  • Works closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.

Experience and Qualifications:

  • Grade 12.
  • Diploma in Hospitality
  • Previous experience within a 4* or 5*Hotel and Restaurant practice.
  • Computer Literacy: MS Office, MICROS, PMS system (Opera) Materials Control.


  • Lives the O&L Values
  • Leads Growth
  • Takes Bold Stands
  • Causes Alignment
  • Being Authentic
  • Inspires Innovation
  • Deliver Extraordinary results

Closing Date: 31 December 2022

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:


Bidvest Steiner Namibia is the leading contract cleaning material specialist and suppliers in Namibia. With an abundance of experience and professionally trained staff, Bidvest Steiner Namibia is uniquely positioned to deliver tailored cleaning supplies and equipment anywhere in the country. We are currently looking for an Area Consultant based in Oshakati.


Key responsibility:

  • Develop and maintain the current client base (retention and growth)
  • Identify new business
  • Cold calling
  • Build and maintain relationships with all our customers
  • Promote additional products and services through well-organized sales presentation
  • Ensure allocated existing client list is visited on a weekly basis
  • Conduct price increase negotiations
  • Complete Surveys
  • Attend to all tickets
  • Conduct customer visits as per pre-determined routing system
  • Attend customer meetings
  • Ensure installations are fully completed
  • Follow up on new business leads
  • Achieve monthly sales targets

Qualification and Experience

  • Grade 12
  • 4 years sales experience
  • Exposure to hygiene industry will be an advantage
  • Good/Strong verbal, written communication, and interpersonal skills
  • Strong customer service relationship building skills
  • Computer Literate
  • Fluent in English and Afrikaans
  • Valid Driver’s License

Closing Date: 16 December 2022

The company ONLY accept applications via their career portal. Intersted candidates can apply through the link below



Welcome and assist internal and external stakeholders by answering and diverting telephone calls, taking messages, or directing them appropriately telephonically or in person while maintaining a professional composure throughout all interactions.



  • Meet and greet visitors/clients/customers, navigating them to the appropriate office of appointment, and supplying them with refreshments when requested.
  • Maintain a clean reception area.
  • Manage calendars for boardroom bookings.
  • Process PR’s and Reservations on SAP.
  • Receive, collect, sort, distribute and prepare mail and messages as well as co-ordinate courier deliveries/pickups.
  • Maintain security by following procedures, monitoring visitor’s logbook and notify company personnel of visitor’s arrival.


  • Grade 12
  • Certificate in Office Administration and/or related discipline
  • 5 years practical experience in a reception/ secretarial/ office management environment
  • Competent in Microsoft Office
  • SAP knowledge is an added advantage


  • Clear verbal and written communication
  • Professionalism
  • Reliable
  • Social skills
  • Multi-Tasking
  • Problem-solving
  • Independent
  • Neatness
  • Time Management
  • Ability to prioritize tasks
  • Multilingual will be an added advantage

Closing Date: 13 December 2022

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below: