14 May 2024

Full Time Floor & Admin Manager (Windhoek) at PICK N PAY NAMIBIA

Pick N PAY NAMIBIA – Posted by o4na@ Windhoek

Job Description


To supervise the overall operation of the non-fresh departments, inventory and manage the administration of the store as per the required standard and procedures, to promote and maximise sales and increase customer service to enhance business profitability.



  • Grade 12
  • Bachelor degree in Business Administration / Management or Retail Management, or equivalent and at least 5 years retail managerial experience.
  • A recognized Grade 12 Certificate and a minimum of 5 years’ retail experience of which 3 must be at management level.
  • Code B Driver’s License.
  • Supermarket experience will be advantageous.



  • Maximize sales turnover and gross profit through best practices.
  • Minimize cost/ expenses and stock losses (shortages) through effective utilization of staff.
  • Implement and maintain merchandising & QDVP4 standards in store.
  • Manage the overall quality of products and expired stock.
  • Daily warehouse checks to ensure availability of Top 100 KVI lines.
  • Plan and order sufficient promotional stock.
  • Implement innovative business ideas that result into breakthrough targets.
  • Monitor and promote operational and service standards constantly by practicing PnP Service Qualities.
  • Attend to customers and their complaints.
  • Build and maintain sound relationships with all internal and external stakeholders – partnership.
  • Maintain stores’ specific product ranges and product quality as per QDVP4 standards.
  • Accountable for stock rotation according to FIFO method.
  • Manage stock holding days by utilizing roster order.
  • Manage stock ordering and monitor delivery of stock.
  • Check previous day performance of non-fresh departments KPI’s.
  • Ensure cash office procedures are followed.
  • Oversee and manage all administrative duties of the store to ensure that they are completed within time limits and within company procedures.
  • Oversee the scheduling and planning of staff working hours for the week and approve weekly schedules.
  • Control store wages through appropriately monitoring and approving overtime and hours worked by staff.
  • Run an inspection on the floor – Mule train.
  • Perform day end functions after cashiers are done.
  • Manage the housekeeping of the store and adherence to Food safety audit standards.
  • Enforce compliance of the Health & Safety policy to all staff members and internal visitors.
  • Conduct health and safety inspections on a daily basis and report monthly to Regional Manager and Support Office.



  • Assertive communication
  • Attention to detail
  • Planning and organizing skills
  • Sound Numerical Knowledge
  • Leadership ability

How to Apply

  Closing Date: 14 May 2024      O&L - a Great Place to Work. Applicants meeting our requirements are invited to apply. O&L Group of Companies is an Equal Opportunity Employer.     "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants." Requisition ID: 3970

Job Segment: Housekeeping, Merchandising, Hospitality, Retail

Job Categories: Administration Jobs. Job Types: Full Time.


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