Banking Jobs
Listing reference: capbw_000718
Listing status: Online
Apply by: 13 April 2023
Introduction
Overall accountable for effective and efficient management and administration of legal collection activities of the Branch in managing the arrears accounts of pre-legal, through managing performing loans of the Bank and non-performing loans in compliance with the Bank’s credit policy and procedures.
Job description
Key Performance Areas (KPAs)
1. Strategic Objectives
· Ensure the achievement of strategic objectives.
· Ensure the completion of weighted execution of strategic action within the measurement period.
2. Financial Management
· Assist the Head: Legal Collections with the planning and execution of the Branch’s budget and other financial targets.
· Responsible to manage IFRIS 9 provisions and ensure to achieve and manage the provisions under IFRIS 9, as applicable to the branch.
· Manage costs/expenses within approved budget to achieve cost efficiencies in the recovery campaigns.
3. Operational Management
· Decision making regarding collection and other actions, such as Compliance with legislation, Institution of legal actions, Provision for bad debt, Settlement proposals, Realisation of securities.
· Coordination of legal collection actions/legal processes to ensure that time lapse between follow-up’s or actions on accounts towards finalisation/settlement are within acceptable timeframes.
· Ensure to limit valid audit enquiries regarding conformance to legislation/Bank prescriptions.
4. Coordination of legal collection actions/legal processes
· Ensure drafting and implementation of appropriate interventions.
· Develop and agree on new campaigns or system enhancements for debt recovery and collections.
· Improve business decisions by providing accurate and reliable business intelligence (information) together with analyzing trends and data for the debt recovery and collection environment by presenting findings to Credit Support.
5. Reports
· Responsible for effective and efficient compilation and checking of the Branch’s reports and ensure timeous submission to relevant stakeholders.
· Responsible for submitting monthly management reports/statistics as well as information on request.
6. Relationship Management
· Assist the Head: Legal Collection in building and enhancing long term working relationships with both internal and external stakeholders and clients
· Ensure that both internal and external clients are treated in a professional manner at all times.
7. People Management
· Provide management and leadership capability in the department.
· Ensure effective workforce planning and people capacity requirements in the area of responsibility.
· Responsible for performance and talent management in the area of responsibility.
8. Routine Administration
· Ensure effective management and control of all routine administrative activities related to legal collection in the branch in compliance with the Bank’s policies, procedures, rules and regulations.
9. Compliance, Risk and Support
· Oversee the effective and efficient management and administration of legal collection internal processes and procedures in order to ensure compliance with the Bank’s risk framework to minimise risk.
· Collaborate with other relevant internal stakeholders such as risk department, internal auditing in managing all risks related to legal collections.
Minimum requirements
Experience/Knowledge & Skills
· At least 7 years experience in a legal collection environment.
· Knowledge of debt collection in a banking environment will be an added advantage.
· 5 years’ experience in Credit and Market risk environment
· Strong Leadership and Management skills
· Excellent negotiation skills
· Sound strategic thinking and problem-solving skills
· Drive and result orientated
· Excellent relationship management skills
· Advanced understanding of collections / recovery action
Qualification
· LLB with at least 7 years’ relevant banking experience of which 4 years should be at management level
· Accounting diploma
· Admitted Lawyer in the High Court of Namibia
· Liquidation, sequestration, Estate Late experience and qualifications
Closing date: April 13, 2023
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Listing reference: capbw_000734
Listing status: Online
Apply by: 19 April 2023
Introduction
Overall Accountable for effective and efficient management and administration of collateral activities in compliance with the Bank’s policies and procedures in order to minimise risk and legal implications to the organization.
Job description
Key Performance Areas (KPAs
1. Financial Management
Assist the Credit Manager in the planning and execution of the Branch budget, e.g. recovery of manual charges related to non-interest income.
2. Client Relationship Management
· Provide effective and efficient support services to internal clients such as credit division/department in order to enhance service delivery to clients.
· Responsible for the execution and reporting of outstanding securities
· Assist the Branch Manager in building and enhancing long-term working relationships with both internal and external stakeholders/clients.
3. Sales Focus
· Assist the Branch Manager in identifying potential growth areas for the branch and analyze trends and competitive environment.
· Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the sales area.
· Assist in developing and reinforcing a sales culture in the branch
4. Collateral Management
· Responsible for effective and efficient management and administration of collateral activities in compliance with the Bank’s policies and procedures in order to contain collateral risks as per set objectives in the Balanced Scorecard.
5. People Management
· Provide management and leadership capabilities in the department.
· Responsible for workforce planning and people capacity requirements for the department,
· Responsible for performance and talent management in the department.
6. Key Competencies
· Delivering Results and meeting customer expectations
· Planning & Organising.
· Working with People.
· Attention to detail.
Minimum requirements
Knowledge & Skills
· Knowledge of Products and Services
· Knowledge of Business & Administration Procedures
· Computer literacy essential (Word, Excel)
· Excellent Leadership skills
· Excellent interpersonal relationship skills
Qualifications
· Diploma in a commercial field with 7 years general banking experience of which 4 years is in collateral environment.
· Successfully credit and collateral modules
· A Legal qualification will be an added advantage
Closing date: April 19, 2023
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Listing reference: capbw_000752
Listing status: Online
Apply by: 24 April 2023
Introduction
Accountable for effective and efficient management and administration of credit activities in compliance with the Bank’s credit policy and procedures in order to contain credit risks and legal implications to the organization.
Job description
Key Performance Area (KPAs)
1. Financial Management
Assist the Branch manager in the planning and execution of the Branch budget, e.g. margin management and credit related non-interest income.
2. Client Relationship Management
· Responsible for the execution and reporting on the CRM model
· Assist the Branch Manager in building and enhancing long-term working relationships with both internal and external stakeholders/clients.
· Enhance and maintain working relationship with existing clients
3. Sales Focus
· Assist the Branch Manager in identifying potential growth areas for the branch and analyze trends and competitive environment
· Responsible for identifying cross-selling opportunities and to refer such opportunities and leads to the sales area.
· Assist in developing and reinforcing a sales culture in the branch
4. Credit Management
Responsible for effective and efficient management and administration of credit activities in compliance with the Bank’s credit policy and procedures in order to contain credit risks as per set objectives in the Balanced Scorecard.
5. Collateral Management (If applicable in smaller branches)
Responsible for effective and Efficient management and administration of collateral/securities in compliance with the Bank’s credit policy as well as rules and regulations in order to minimize risk and legal implications to the organization.
6. People Management
· Provide management and leadership capabilities in the department.
· Responsible for workforce planning and people capacity requirements for the department,
· Responsible for performance and talent management in the department.
Core Competencies
a) Leading and deciding
b) Interacting and presenting
c) Analyzing and Interpreting
d) Organizing and Executing
e) Adapting and Coping
f) Enterprising and Performing
g) Entrepreneurial and Commercial thinking
Minimum requirements
Expertise/Knowledge/Skills
· Adequate knowledge of Banks products and services, credit principles, sales and administration.
· Computer literacy essential (Word, Excel)
· Excellent Leadership skills
· Excellent interpersonal relationship skills
· Skill in analyzing and evaluating financial information.
· Good writing skills
Qualifications
· Diploma in a commercial field with 7 years’ credit experience of which 3 years should be in a supervisory level.
· Successfully completed credit and collateral modules.
Closing date: April 24, 2023
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Listing reference: capbw_000738
Listing status: Online
Apply by: 19 April 2023
Introduction
Responsible for assisting in the management and control of the Exchange Control Compliance function and implementing appropriate risk mitigating strategies to ensure strict adherence to all the Bank’s policies and procedures as well as regulatory and compliance requirements.
Job description
Key Performance Areas (KPAs)
1. SERVICE
· Maintains a high standard customer service to ensure a positive perception and reputation of our Bank’s role as a quality service provider in international business.
· Keep abreast with amended Bank of Namibia determinations and legislative requirements within the Industry to proactively identify any impact to existing systems and processes.
2. ADMINISTRATION
- Manage compliance requirements and internal risk policies with specific focus on Exchange Control and BOPCUS.
- Responsible for Branches examinations with regards to Exchange Control and BOPCUS.
- Review and submit exchange control applications to the Bank of Namibia.
- Ensure that charges applicable to Exchange Control applications are recovered.
- Review and approve new applications for the opening of CFC and OFC accounts.
- Engage IT for the resolution of errors on the BOPCUS system in a timely manner.
- Regular assessments on BOPCUS to be performed on all Branches.
3. INTERNAL BOP REPORTING REVIEWS AT BUSINESS UNITS
- Give timely notification of proposed BOP reporting reviews.
- Visit business units to perform reviews and distribute final reports
4. STAKEHOLDER ENGAGEMENT & SERVICE DELIVERY
- Provide Excon advice to business units and customers to ensure Compliance with the Excon Currency & Exchanges Manual.
- Upon request, attend relevant BoN Excon committee meetings.
5. PERSONNEL DEVELOPMENT
- Manage the development of staff through appropriate training, exposure and mentorship whilst supporting all staff towards obtaining academic advancement.
- Manage succession and capacity building plans as well as learning and growth opportunities.
- Implement a job rotation schedule to ensure adequate succession planning and career growth.
- Identify strengths and development areas and ensure that subordinates receive the required coaching/training.
Minimum requirements
Experience/Knowledge & Skills
· Expert knowledge of Exchange Control Legislation and Practice
· Knowledge of other core legislation impacting the bank
· Audit and monitoring experience
· Supervisory skills
· Client relationship skills
· Self-confidence and interpersonal skills
· 5-7 Years’ experience in an International Banking and Retail banking operations
· Computer literate
Qualification
· A relevant Bachelor’s degree
Closing date: April 19, 2023
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Listing reference: capbw_000739
Listing status: Online
Apply by: 16 April 2023
Introduction
Responsible for developing and implementing smooth and customer centric processes and procedures to ensure customer satisfaction and operational excellence within Treasury, International Banking Services, International Operations and other relevant areas in the Bank providing foreign exchange products and services.
Job description
Strategic Alignment
• Responsible for the effective management and control over processing systems, Regulatory Compliance, and other related risks, across all foreign exchange service areas.
• Ensure revenue recovery through, effective fee recovery, monitoring STP rates, reduce errors and losses.
• Responsible for identifying barriers to business development that emanate from sales and service delivery dissatisfaction and develop strategies to overcome these problems by engaging with the client and relevant stakeholders to address these issues.
• Proactively research and implement improved processes and procedures within Treasury, International Operations, and other relevant areas of the bank to ensure optimum customer experience.
• Ensure that all Treasury and Cross-border transactions for existing and new clients are compliant with EXCON and FIA (Financial Intelligence Act) legislation by implementing and maintaining ad hoc, daily, weekly, and monthly controls to facilitate the efficiency and effectiveness of the IBS & International Operations departments
• Perform validation checks over Balance of Payment (BOP) reporting of inward & outward cross border transactions
• Provide Support and advice to the Trade and Payments Departments within International operations to ensure operational excellence and full compliance with all laws and Regulations
• Responsible for developing an intimate understanding of the Banks systems, coupled with knowledge of client requirements and a strong awareness of competitor offerings to ensure that the Bank meet the needs of the Client and stay abreast with best practice.
• Provide administrative support to the Chief Treasurer and Departmental Heads of International Banking and International Operations in the attainment of their objectives.
Business Acumen and Market Understanding
• Contribute towards the innovation and utilization of technology systems to enhance the operation of the department;
• In-depth knowledge of IBS products, as well as Regulatory and Compliance requirements in order to accurately advise clients and ensure both the client and the bank fully comply with all laws and Regulations e.g. AML, Exchange Control and BON Determinations;
• Provide input in the design of the appropriate training programs to ensure the necessary skills transfer and development in IBS & International Operations.
• Analyse BoN inspection reports and ensure relevant feedback within the prescribed cut off time.
• Follow-up on implementation and maintenance of agreed actions and incorporation thereof in the procedure manuals
• Appropriate and regular review of policies and minimum operating standards for relevance, appropriateness, and effectiveness.
• Awareness of competitor’s activities and clients ‘changing needs.
3. Risk Management and Compliance
• In co-ordination with the Head of Compliance, ensure adherence to all local and international Regulatory requirements including BoN Determinations, AML and Exchange control requirements;
• Ensure bank adheres to AML requirements of the Regulators as well as Correspondent banks;
• Ensure staff adheres to all strategies, policies, plans and limits relevant to the bank, specifically regulatory, liquidity and market risk;
• Monitor, manage and report on all risks in accordance with Policies, guidelines and tolerance levels;
• Identify potential risks (credit, market, counterparty) and set risk mitigating measures in place to ensure minimum possible risk to the Bank;
• Ensure mandates and other documents are in place with all banks and clients as required to mitigate risk and increase capacity to trade; and
• Responsible for addressing and correcting all internal Audit and BoN assessment findings within given deadlines.
• Keep abreast of all changes and enhancements within the EXCON environment by e.g. reading media reports, studying amendments to Currency & Exchanges Manual, attending internal Excon committee meetings, attending to circulars received from BON and the communication of information to all relevant parties
• Perform monthly ad hoc audits to ensure that Excon Currency & Exchanges Manual and Regulations and the Bank Windhoek’s Policies and Procedures are being adhered to by drawing (selecting) a sample of transactions processed and checking these for accuracy, validity and completeness –spot checks.
Client and Stakeholder Engagement, Service Delivery
• Establish and nurture existing or previous client relations to attract new business.
• Keep abreast with current events, changing trends, business drivers, best practices and legislative requirements within the industry to proactively identify any possible impact to existing systems and processes to enable the division to realign its operations in an effective and timely manner with the minimum impact on service standards.
• Provide feedback regarding customer concerns to specific product features, pricing, and new product development needs.
• Monitor customer requirements and solutions delivery as well as optimising IBS customer service standards with regards to the entire foreign exchange products
• Develop supportive relationships across all functional levels in an effort to develop a credible and relevant network
• Assist by liaising with international Financial Institutions to ensure that BW is the recipient of a commensurate share of global trade activity undertaken by our clients through correspondent banking relationships;
• Provide specialist Excon advice and assistance to branches, customers, intermediaries and Head Office Divisions to ensure Compliance with the Excon Currency & Exchanges Manual.
• Ensure that all staff is updated with EXCON changes and enhancements and ensure that all relevant BON information and directives are recorded and circulated to staff.
Processes, Systems and Functional
• Responsible for leading digital transformation projects within the Treasury & International Banking environment to enhance the customer digital experience and improve internal processes and services.
• Research competitor offerings in the digital space and recommend enhancements to ensure we remain ahead.
• Stay abreast with new trends and technology to identify growth opportunities.
• Ensure processes and procedures are reviewed and updated regularly;
• Develop new systems and methods to ensure optimal functioning and manageable risk
• Supporting branches, clients, other relevant departments as well as assisting with correspondent banks queries and unique needs.
• Ensure the transfer of skills and effective training of all relevant staff
• Continuously look for methods and ways to simplify workflows and maximize productivity and efficiency and effectively manage poor performance.
• Identify, implement, revisit and manage proper risk control processes, international regulatory practices.
• Review and scrutinize applications for overseas transfers submitted to ensure compliance with EXCON, FIA, FIC, BOPCUS and any other regulatory requirements.
6. Financial Management
• Sustainable increase in profitable growth i.e. contributing towards total foreign exchange income;
• Growth through increase in new business and from existing clients and referrals.
• Assist Treasury, IBS and International Operations with efforts to reduce revenue leakage
People Management
• Talent management, including career developments and paths for all staff and succession planning and retention of key positions.
• Manages and monitors the performance and provide guidance and assistance, measuring performance against agreed goals and dealing with non-performance accordingly;
• Ensure that staff is multi skilled through rotation within the department.
• Supervise, monitor and control the capacity and resources within the unit to ensure an exceptional customer experience whilst driving efficiencies.
• Ensure adequate staffing and skill levels and up skilling of succession staff as required;
• Responsible for providing staff with technical guidance and support.
• Provide staff with continuous feedback, support, guidance and growth opportunities including performance contract assessments and PDP updating and implementation.
General
• Maintains and nurture sound relationships with heads of management of departments within the bank and other entities within CIH group to facilitate cross-selling opportunities, knowledge sharing and identification of business opportunities.
• Must be prepared to perform any other reasonable and lawful instruction or task as instructed by Line Manager, Chief Treasurer or EMT member, ensuring it is carried out on time and correctly.
• Assist Branches and other departments offering FX services as and when required.
• Relief Department Heads on leave or training
• Assist Departmental Heads as and when required
Minimum requirements
• At least 10-15 years banking experience of which a minimum of 5 years was in a management capacity
• At least 10 Years banking experience, specifically within the Treasury and International Banking environment.
• At least 5 Years Excon experience with direct interaction with the BoN of Cross Border Foreign Exchange Reporting System (Balance of Payments) and good knowledge of reporting requirements.
• In-depth knowledge of BoN Excon Regulations and Currency & Exchanges Operational Manual
• Knowledge and understanding of the FIA,FATCA,FATF & Regional Customs Processes
• Knowledge and understanding of the Bank’s products, systems and procedures
• Relationship management principles and practice
• High level of computer literacy and accuracy
• Outstanding verbal and written communication i.e. report writing and interpretation of written material – report writing
• Sound accounting and reconciliation skills (understand entries and be able to do simple to complicated account reconciliations – must understand the accounting of treasury products)
• Good knowledge and understanding of banking financial services mechanisms and the entire range of products and services useful to corporate organisations, with knowledge of their mechanisms, client benefits, limitations, profitability to the bank, and value in developing strategically long term business relationships.
• Utilise this knowledge to identify cross selling opportunities and identify the relevant resources within the Bank to optimise these selling opportunities
• Relationship management principles and practice.
• Group dynamics and team building skills.
• Experience in high level management.
• Good communication and relationship facilitation skills
• Professional image and grooming
• Good calculation skills
• Good problem solving skills
• Self-confidence and interpersonal skills
• Be able to handle confidential / sensitive information with discretion.
Qualification
• Matric (Grade 12)
• Degree or Certificate in Banking (IOB) / Treasury & International Banking Certificate
• ACI Certificate an advantage
Closing date: April 16, 2023
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Listing reference: capbw_000753
Listing status: Online
Apply by: 25 April 2023
Introduction
To ensure professional support to the Manager Credit to effectively manage credit facilities in compliance with the Bank’s credit policy and procedures.
Job description
Key Performance Areas (KPAs)
1. Client Relationship
Assist in the management of client relationships by ensuring that clients are handled in a professional manner and information provided is correct.
2. Sales Focus
· Assist in identifying cross-selling opportunities and to refer such opportunities and leads to the relevant departments
· Assist in developing and reinforcing a sales culture in the branch.
3. Credit Administration
Responsible for effective and efficient administration of credit activities as per allocated client portfolio in compliance with the Bank’s credit policy and procedures in order to contain credit risks as per Balanced Score Card.
Required Competencies
· Relating and networking
· Analysing
· Writing and reporting
· Delivering and meeting client expectations
· Planning and organizing
· Adapting and responding to change
· Achieving personal works goals and objectives
Minimum requirements
Experience/Knowledge & Skills
· At least 2 years general banking experience, of which at least 6 months exposure to Credit
· Knowledge of Business & Administration Procedures
· Product knowledge
· Computer literacy essential (Word, Excel)
· Good interpersonal relationship skills
Qualification
Grade 12
Certificate in Credit will be an added advantage
Closing date: April 25, 2023