Business Administration

Responsibilities:
- Develop and maintain optimum relationship with brokers.
- Continuously improvement to ensure effective service delivery.
- Grow sales – Providing full Personal Lines quotations administration support services to brokers.
- Providing a first point-of-contact query resolution services iro Personal Lines quotations.
- Receiving and managing incoming mail and updating controls for outgoing mail.
- Providing customer service in line with quality and performance standards; and
- Adhering to agreed processes to deliver targeted operational results.
- Attend to broker on-boarding administration and written communication.
Experience and Qualifications:
- Namibian Citizen.
- Grade 12 with 25 points.
- Relevant Insurance qualification.
- Relevant Tertiary qualification (will be an added advantage).
- At least 3 years short term underwriting experience (Personal or Commercial).
- Computer Literacy: OMSIC systems (BPM, TIA) will be advantageous.
- Microsoft Programs: MS Word, Excel, Powerpoint.
- Problem-solving skills.
- Excellent communicating skills.
- Planning skills.
- Negotiating skills.
Closing Date: 23 June 2023
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:
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Purpose:
To provide support to the Network Management team in all manner of interactions with client
Responsibilities:
- Market all segment facilities and products to existing and potential customers by special contact and promotion of business development opportunities.
- Build and maintain excellent customer relationships with all stakeholders through daily visits to identify opportunities for market share growth.
- Interview clients to understand their needs and to gather all information on client’s financials, do assessments and prepare proposal for approval.
- Take applications, complete documentation and prepare contracts, submit for approval and ensure appropriate payments within required turnaround time to satisfy customers.
- Canvass prospective new sources or clients to obtain and grow new business.
- Promote, develop and maintain relationships with all FNB business units to explore opportunities for cross-selling.
- Present business cases to all relevant parties both internal and external.
- Develop a deep understanding of the market environment.
- Research and identify new entrants in the relevant market.
Experience and Qualifications:
- Grade 12,
- A relevant tertiary qualification is an added advantage.
- 2 to 3 years related experience.
Closing Date: 01 March 2023
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:
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Introduction
Job description
Minimum requirements
Closing date: January 26, 2023
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PURPOSE OF THE POSITION:
This position is responsible to oversee PnP Demand Planning requirement process. This is a hands-on position responsible for the Demand Planning function and ensuring that inventory is replenished at store level. Ensuring correct stock are available for promos and interacting with suppliers to meet the demand of customers.
KEY ACCOUNTABILITIES:
- Analyse and understand Pick n Pay’s Demand Planning to ensure we have the correct stock in the correct stores.
- Implement and maintain standard operating procedures for demand planning processes and systems. Ensure regular updates are logged onto the system as required by sales forecasts.
- Research and analyses sales trends, history, revenues, inventory and other business components to forecast business needs and trends
- Place orders for inventory with suppliers
- Interact with suppliers to achieve a 95% availability.
- Manage out of stock situations and find alternative arrangements.
- Interact with stores to drive promotional campaigns.
- Effective managing benchmark stock levels.
- Monitors and maintains agreed inventory levels; processes purchasing orders as required
- Generating purchase and pricing reports
QUALIFICATIONS & EXPERIENCES:
- A Degree in Inventory Management, Statistics or Supply Chain Management with at least 3 years experience in Demand Planning in the Retail industry.
SKILLS AND ATTRIBUTES:
- Problem solving skills.
- Ability to work under pressure.
- Planning and organising capabilities.
Closing Date: 27 January 2023
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:
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PURPOSE OF THE JOB:
To facilitate the replenishment planning process to ensure the right quantity, quality, standard specifications, and relevant price positioned fresh products to meet the demand of the customers as well as the targeted strike rates for O&L Fresh Produce.
KEY ACCOUNTABILITIES:
- Regular contact, communication and relationship building with the producers/suppliers to optimum business interactions and loyalty.
- Weekly coordination and liaison with nominated group of suppliers/producers to ensure availability and prices.
- Weekly/daily coordination and liaison with the producers/suppliers to confirm the demand (in accordance with the customer demand forecasting) in relation with agreed to seasonal plant programs.
- Ensure the coordination of innovations (new product lines) from the different producers/suppliers.
- Weekly/daily coordination and liaison with the logistics department to ensure stock ordered is picked-up and/or delivered to the right place at the right time, right standard and the correct quality.
- Weekly/daily coordination and liaison with the Senior Buyer to plan promotional activities/products into demand planning of the customers, and accordingly ensure the replenishment of stock for the period in question.
- Coordinate in conjunction with the Receiving Department the necessary claims/rejections and/or special arrangements with producers/suppliers at the receiving of stock, as approved by the Senior Buyer.
- Weekly/daily coordination and liaison with the procurement administrator to ensure full compliance with producers, cost prices, article codes and bar coding.
- Coordinate and liaise with all approved import suppliers for their availability and prices.
- Ensure the appropriate permits in time from the Ministry of Agriculture & Namibian Agronomic Board for the importation.
- Coordinate with the logistic department for the appropriate transport with the agreed service providers for the importation.
- Constantly liaison with the import suppliers to ensure a smooth transaction and process.
- Constant liaison with the clearing agencies and customs authorities to ensure a smooth cross border transaction and process.
- Constant liaison with the Namibian inspectorate and authorities for all necessary truck inspections and deal with any discrepancies, as approved by the Senior Buyer.
Experience and Qualifications:
- Diploma/Degree in Buying/Procurement/Inventory Management is preferred with 5 years’ experience in sales, buying and procurement.
COMPETENCIES REQUIRED
- Attention to Detail
- Proactive Thinking
- Influencing Skills
- Interpersonal Skills
Closing Date: 18 January 2023
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:
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SENIOR CONSULTANT
The incumbent will report to the Director: Academic Affairs.
PATTERSON : GRADE D3 MINIMUM : N$463, 916. 00 (Total Employment Cost)
MAXIMUM : N$603, 090. 00 (Total Employment Cost)
PRIMARY PURPOSE
To assist the Director Academic Affairs with investigation into and offering of practical and implementable solutions to the problems of public administration and management. Also, to serve as official consultant to the Government of the Republic of Namibia and design news systems, procedures, and methods that will prevent waste and leakages and make the public service more efficient and effective in-service delivery.
KEY PERFORMANCE AREAS
Management:
Implement the strategic plan, annual plan, and action plan for the department.
Supports the Director on the implementation of resolutions of the Governing Council, as well as the Training and Development Board.
To oversee that the operation and Management of the department follows the relevant government policies, legislation, regulations, and other applicable directives.
Provides tactical and operational inputs on a departmental as well as organizational level.
Research:
Analyses relevant challenges facing the Public Sector.
Manage the design and implementation of research, from developing the methods, up to interpreting and disseminating the result.
Utilises research results to plan develop and implement NIPAM’s objectives in terms of consulting and lecturing
Provides direction and assistance in all aspects of NIPAM’s research operation.
Assist Director of Academic to evaluate and recommend operational research activities.
Studies and documents good practices, success, and failure stories and create a bank of such practices for public sector capacity building.
Consulting services:
Develops frameworks to ensure efficiency and effectiveness in Public Sector and undertakes consultancies in that regard.
Develops responsive tools, offers practical and implementable solutions based on best practices aimed at people, systems, and processes and procedures.
Identifies consulting opportunities for tenders/expressions of interest.
Prepares and submits proposals for identified consulting or tendering opportunities.
Prepares and presents consultancy proposals on invitation.
Compiles content, product or services related to the tender or proposal.
Facilitates service level agreement process.
Carries out consultancy assignments in the public Sector to improve performance.
Quality Assurance on Consultancy and Research:
Evaluates all consulting and research activities for suitability for intended purpose in close cooperation with Manager Quality Assurance.
Monitors and evaluates client satisfaction level during assignment and on completion of assignment.
Staff Management:
Assists direct reports in concluding performance agreements.
Reviews performance of direct reports provides positive feedback and guides rectifying behavior as necessary.
In addition to PM reviews, regularly discusses work plans and assesses progress reports.
Assists each direct report in compiling a Personal Development Plan [PDP] and ensures on the job coaching or other appropriate training interventions.
Ensures on-going and effective communication with direct reports.
Monitors activities of direct reports to ensure compliance with established procedures, policies, and practices, with particular regard to integrity, security, and confidentiality of the organization.
Ensures compliance to NIPAM Performance Management Policy.
Addresses instances of poor performance where relevant through the disciplinary process.
Identifies training needs amongst team members and provides technical training and other guidance where relevant.
Maintains and constantly promotes highest levels of professionalism.
Ensures the proper induction of all new appointments.
Reports trends on key measures such as absenteeism, staff turnover, disciplinary cases, inter alia. Recommends and implements remedial actions where necessary.
Ensures compliance with the health and safety plan and legislation
EXPERIENCE AND QUALIFICATIONS
Minimum Qualifications and Experience
Master’s Degree in Public Administration / Management or equivalent qualification (NQF Level 9)
Attainment of a SMDP Certificate from a NQF Recognized Institution would be an added advantage.
8 years Lecturing / Training experience relevant to the market of the Centre Special requirements / licenses
Certificate / training in adult learning focusing on curriculum / material development, facilitation, assessment, and moderation
NIPAM is an equal opportunity employer and encourages applications from designated groups e.g., women and persons with disabilities in terms of Affirmative Action (Employment) (Act No. 29 of 1998).
Applications should include a Curriculum Vitae, Certified copies of qualifications, and Identification document or passport.
The closing date for applications is 03 February 2023 at 16:00 PM.
Applications should be emailed to recruitment@nipam.na
POSITION: JUNIOR RESEARCHER (1 year fixed term contract)
The incumbent will report to the Senior Researcher.
PATTERSON : GRADE C5 MINIMUM : N$ 374,691. 00 (Total Employment Cost)
MAXIMUM : N$ 487,099. 00 (Total Employment Cost)
PRIMARY PURPOSE
The primary purpose of the position is to conduct research and capacity evaluation interventions to support national development through the research agenda of the government of Namibia (GRN).
KEY PERFORMANCE AREAS
Business Development:
Support the promotion, collaboration, and partnerships for Public Service.
Disseminate information to clients on upcoming training, webinars, and capacity building initiatives.
Organize debates, workshops or seminars, webinars and think tank initiatives on topics related to public management and administration.
Develops, maintains, and manage accurate and comprehensive client database.
Network with key research users to understand their research needs and develop contacts with policymakers outside the organization.
Lecturing, Facilitation & Training:
Assist with the administration of training, namely: application forms, admission, training evaluation forms, submission, assessment and moderation and certification.
When necessary, assists in providing training to foster a sense of purpose, values, and traditions of a public service that serves the people of Namibia and promotes their welfare and lawful interests as and when required in the area of expertise.
Coordinates all training related logistical arrangements (e.g., materials, venues, reminders to trainees and facilitators, etc.).
Coordinate and Undertake Relevant Research Activities:
Participates in determining key research undertakings for the Unit in various entities and multiple areas.
Contributes to the process of identifying specific research interventions for public service.
Undertake high quality, policy-oriented economic research as required by the Unit, with support from senior researchers.
Engage in the planning, execution, monitoring, and reporting functions associated with the Units research activities.
Prepares professional proposals for clients to support the development of public service managers.
Develops research methodology for projects.
Develops survey and evaluation materials, including both qualitative feedbacks gathered through a combination of methods and quantitative data.
Administer the collection and verification of data.
Perform literature searches and interpret information to provide feedback on technical activities.
Communicate research findings; publishing in journals; and producing dialogue reports and policy briefs.
Contributes towards a culture of continuous research and learning in the public sector.
Aids all internal and external staff/resource pool regarding assigned research and tasks.
Monitoring and Evaluation:
Develop and strengthen monitoring and evaluation procedures.
Assist in the development of the research project Work Plan and keep it updated in accordance with project activities and timeframes as relevant.
Maintain the monitoring and evaluation system that incorporates a comprehensive set of research instruments that are project specific and user-friendly.
Review the quality of existing data in the project subject areas, the methods of collecting it, and the degree to which it will provide good baseline statistics for impact evaluation.
Where necessary, suggest strategies for improving the efficiency and effectiveness of internal policies and procedures and/or programme activities relevant to M&E.
Provide advice to the supervisor on improving project performance and Produce reports on M&E findings.
Quality improvement interventions:
Participates in the development and implementation of the business Unit plan, key research undertakings.
Assists the Business Unit in the selection and evaluation of research cases.
Participates in business Unit Day to day operations.
Participates in short, medium, and long-term research.
Assesses and evaluates the impact of the research undertaken.
Ensures that all research interventions are documented and recommends areas for improvement and further research.
EXPERIENCE AND QUALIFICATIONS
Minimum Qualifications and Experience:
Honours Degree in Public Administration and Management/ Economics/ Gender and Development Studies/ Public Sector Innovation/ Public Policy Analysis/ Policy Development.
NQF Level 8
A Master Degree will be an added advantage.
2-3 years experience in operational research, economic research, and/or policy experience.
NIPAM is an equal opportunity employer and encourages applications from designated groups e.g., women and persons with disabilities in terms of Affirmative Action (Employment) (Act No. 29 of 1998).
Applications should include a Curriculum Vitae, Certified copies of qualifications, and Identification document or passport.
The closing date for applications is 03 February 2023 at 16:00 PM.
Applications should be emailed to recruitment@nipam.na.
POSITION: JUNIOR CONSULTANT x2 (1 year fixed term contract)
The incumbent will report to the Senior Consultant
PATTERSON : GRADE C5 MINIMUM : N$ 374,691. 00 (Total Employment Cost)
MAXIMUM : N$ 487,099. 00 (Total Employment Cost)
PRIMARY PURPOSE
To execute consultancies by conducting research and investigation into public service delivery. Assist with the provision of practical and implementable solutions to the challenges of public administration and management to ensure efficient and effective public service delivery in Namibia.
KEY PERFORMANCE AREAS
Consulting Services:
Develops frameworks to ensure efficiency and effectiveness in the Public Sector and undertake consultancies in that regard.
Develops responsive tools, offers practical and implementable solutions based on best practices aimed at people, systems, processes, and procedures.
Identifies consulting opportunities across the Public Sector through tenders/expressions of interest amongst others. Prepares, submits, and presents proposals for identified consulting or tendering opportunities and/or on the invitation
Facilitates the service level agreement process.
Assists with the execution of consultancy assignments related to the business unit as or when required.
Assists with the compilation and presentation of consulting reports to the clients.
Business Unit Strategy:
Participates in determining key functional training and capacity building priorities for Academic Unit at governance, strategic, management, tactical and operational levels.
Contributes to the process of identifying specific capacity building requirements and define the skills needed for the relevant Offices, Ministries and Agencies.
Delivers short, medium, and long-term training programmes.
Lecturing:
Prepares proper lesson plans within framework of curriculum and provided course material.
Conducts in-depth study on subject matter to be delivered – broader and deeper than training material.
Conducts examinations or tests for the appointment, promotion, or transfer of persons in or to the public service.
Delivers training to foster a sense of purpose, values, and traditions of a public service which serves the people of Namibia and promotes their welfare and lawful interests.
Trains public servants to acquire analytical, creative, advisory, administrative, and other skills and knowledge necessary to formulate and execute policies and directives.
Facilitates a culture of continuous learning in the public sector.
In the absence of adequate internal capacity, identify and request resources from the NIPAM resource pool.
Evaluates all training programs for suitability for intended purpose.
Ensures that all training interventions are evaluated by the learners and recommends points for improvement.
Research:
Supervises research projects conducted under the Functional Training, Organization Development & Consultancy unit. Business Development:
Participates in the development and implementation of the business unit plan, key functional training, and capacity building priorities for the applicable disciplines at governance, strategic, management, tactical and operational levels. Provides information to assist in the development of a competency framework of public servants in applicable disciplines.
Assesses participants (pre- and post- training-assessment) and makes the necessary adjustments to the delivery.
Supports the Senior Lecturers to evaluate effectiveness of course material and makes recommendations to the Manager Curriculum and Material Development.
Participates in business unit day to day operations.
EXPERIENCE AND QUALIFICATIONS
Minimum Qualifications and Experience
Honours Degree in Public Administration / Business Management/ Commerce/ Human Resource/ Organizational Development / Economics or equivalent qualification.
Master’s Degree will be an added advantage.
NQF Level 8
8 Years ‘consultancy experience in a field relevant to the business unit (Public Enterprises / Central Government / Urban and Rural Development).
NIPAM is an equal opportunity employer and encourages applications from designated groups e.g., women and persons with disabilities in terms of Affirmative Action (Employment) (Act No. 29 of 1998).
Applications should include a Curriculum Vitae, Certified copies of qualifications, and Identification document or passport.
The closing date for applications is 03 February 2023 at 16:00 PM.
Applications should be emailed to recruitment@nipam.na.
1. POSITION: MARKETING AND BUSINESS DEVELOPMENT OFFICER (1 year fixed term contract)
The incumbent will report to the Manager: Marketing and Business Development
PATTERSON : GRADE C3
MINIMUM : N$ 324, 960. 00 (Total Employment Cost)
MAXIMUM : N$ 422, 448. 00 (Total Employment Cost)
PRIMARY PURPOSE
This position aims to support all aspects of corporate communications and marketing activities, as per year-planner and overall marketing strategies of NIPAM.
KEY PERFORMANCE AREAS
Marketing, Communication & Sales:
Support the overall marketing, communication, and sales objectives of NIPAM both externally and internally.
Develop promotional opportunities and ideas from conception through to delivery.
Compile monthly staff newsletter.
Implement advertising campaigns in all relevant identified media according to a pre-set plan.
Assist with internal/external communications, drafting press releases, editing internal newsletters, general support of the public, and media relations functions.
Develops ideas and opportunities for feature articles, interviews, presentations, and other business development activities that promote awareness of NIPAM and its services.
Marketing Strategy / Projects:
Assist with implementing the marketing strategy with specific objectives and targets as agreed.
Oversee venue-specific campaigns and marketing and promotional events (e.g. sponsorships, shows and expo’s, CSI).
Develop, implement, and evaluate promotions and sponsorships to increase brand awareness.
Maintain liaison with external and internal suppliers, assisting in commissioning and delivering marketing material.
Provide accurate and creative copywriting and proofreading of relevant correspondence.
Assist with the implementation of specific marketing campaigns and promotional events. Marketing and design:
Develop and design marketing items, such as posters, pamphlets, advertising boards, newsletters, flyers, invites, adverts based on a standard design template.
Coordinate the implementation and monitoring of corporate CI (Corporate Identity) design throughout the organisations.
Coordinates the development and communication of information designed to keep the public informed of the organisations training programs.
Administer all NIPAM digital channels, including website and social media platforms.
Facilitate content management for all digital platforms.
Liaise with the Manager: Marketing & Business Development to ensure digital marketing activities and communication alignment to the broader marketing strategies & objectives.
Ensure timely response to online engagements to enhance positive sentiments and reactiveness, resulting in increased online presence.
Administration, Evaluation and Reporting:
Support NIPAM’s archive function by archiving relevant marketing material and forwarding all signed contracts to the legal advisor.
Assist with the creation of slide presentations and logistics of arranging events.
Ensure effective distribution of all promotional material to all relevant stakeholders.
Provide inputs in the overall business unit reports being prepared.
Provide progress reports on campaigns to ensure effective business Unit communications
Personal effectiveness and competency development:
With guidance from the supervisor, compiles and implement, own Performance agreement according to set guidelines.
Takes proactive action regarding recording and providing evidence supporting regular performance reviews undertaken with the supervisor.
Within set timeframes, complete own annual personal development plan for review by a supervisor.
Attends approved developmental programs and ensures learning to close any identified skills gaps within agreed periods.
EXPERIENCE AND QUALIFICATIONS
Minimum Qualifications and Experience
Degree in Marketing/Business Management or relevant qualification.
NQF Level 7
Minimum of 2-3 years relevant experience in marketing & business development Special requirements / licenses
A qualification in Adobe design or a similar relevant design programme would be an added advantage.
NIPAM is an equal opportunity employer and encourages applications from designated groups e.g., women and persons with disabilities in terms of the Affirmative Action (Employment) (Act No. 29 of 1998).
Applications should include a Curriculum Vitae, Certified copies of qualifications and Identification document or passport.
The closing date for applications is 27 January 2023 at 16:00 PM.
Applications should be emailed to recruitment@nipam.na.
PURPOSE OF THE POSITION:
Responsible for the effective, efficient, and timeous review of the employee information and working hours, calculating wages, preparing, and processing employees’ payments, investigating and resolving payroll issues and maintain accurate payroll records regarding salary pay and benefits in the line with strict company and regulatory compliance standards in order to manage the company budget and expense to improve payroll system and increase payroll service performance.
KEY ACCOUNTABILITIES:
- Effective payroll administration and processing.
- Time and Attendance system administration and reporting.
- 3rd party benefits administration and liaison.
- Policy and benefits awareness
- Payroll reporting
QUALIFICATIONS & EXPERIENCES:
- An advanced Diploma in Business Administration or Accounting.
- A minimum of 3-5 years relevant payroll administration experience.
- Code B Driver’s License.
- Payroll administration in SAP.
- In-depth knowledge of legal requirements related to payroll and benefits administration.
Closing Date: 16 December 2022
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below: