PURPOSE OF THE POSITION:

To control the overall operations of the frontline department as per set standards and procedures for service excellence to customers in order to ensure profitability of the store.

KEY ACCOUNTABILITIES:

• See to it that a speedy and effective service is rendered to customers and attend to customer queries..
• Monitor the use of all registers and see to it that they are completed correctly.
• Contact customers with regards to cheque and credit card queries.
• Implement, apply and monitor QDVP4 standards within the whole department.
• Plan and schedule and plan employees working hours for the week.
• Provide on the job training to subordinate.
• Check that staffs have sufficient money and equipment to carry out cashier functions.

QUALIFICATIONS & EXPERIENCES:

• Grade 12 Certificate or equivalent.
• 3 years frontline experience.

SKILLS AND ATTRIBUTES:

• Friendly personality and customers oriented..
• Planning and organising capabilities.
• Ability to work under pressure.
• Strong people management skills.
• Strong people management skill

Closing Date: 06 March 2023

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

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Tags: Jobs in Windhoek