Frontline Supervisor at PICK N PAY NAMIBIA

Posted by | February 28, 2023 | Management Jobs

PURPOSE OF THE POSITION:

To control the overall operations of the frontline department as per set standards and procedures for service excellence to customers in order to ensure profitability of the store.

 

KEY ACCOUNTABILITIES:

  • See to it that a speedy and effective service is rendered to customers and attend to customer queries..
  • Monitor the use of all registers and see to it that they are completed correctly.
  • Contact customers with regards to cheque and credit card queries.
  • Implement, apply and monitor QDVP4 standards within the whole department.
  • Plan and schedule and plan employees working hours for the week.
  • Provide on the job training to subordinate.
  • Check that staffs have sufficient money and equipment to carry out cashier functions.

QUALIFICATIONS & EXPERIENCES:

  • Grade 12 Certificate or equivalent.
  • 3 years frontline experience.

SKILLS AND ATTRIBUTES:

  • Friendly personality and customers oriented..
  • Planning and organising capabilities.
  • Ability to work under pressure.
  • Strong people management skills.
  • Strong people management skill

Closing Date: 06 March 2023

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

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