Duty Description

• Serve as the first point of contact for IT and data processing division support, organize schedules and meetings, and undertake administrative process improvements.
• Assist in coordinating IT asset inventory management and perform administrative functions.
• Work closely with finance, procurement and administration departments for accurate and timely payments.
• Train users on basic network and software skills, software updates, and new systems.
• Perform systems administration functions for designated information systems/technologies.
• Provide project coordination assistance and escalate issues to management and technical team.
• Ability to move computers and set up for users.
• Provide direct troubleshooting of end-user desktop, equipment, application, device communication, and connectivity issues.
• Manage time efficiently, maintain a professional demeanor under stress, and operate within customer support standard and operating procedures.
• Printers management

Experience and Qualifications:

• A Diploma in Computer Science, IT and related fields
• At least 1 year experience in similar role including IT helpdesk
• Experience in project coordination or systems administration will be an advantage
• Please note that the position requires the frequent use of a personal computer. Therefore, brining your own laptop will be an added advantage.

Added Advantages | Special Requirement(s)

• Familiarity with IT terms
• Ability to work well both independently and as a member of a team
• Excellent communication skills
• Ability to handle confidential information
• Knowledge and proficiency with Microsoft Office 365

Closing Date: 16 May 2023

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

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Tags: Jobs in Windhoek