Home Artisan - Toyota Windhoek

Artisan – Toyota Windhoek

  • Full Time
  • Anywhere
  • Applications have closed

TOYOTA WINDHOEK

1. Main Functions

As an Artisan in our automotive services department, your primary responsibilities will include:

  • Performing Services and Repairs: Conduct both minor and major repairs on vehicles, ensuring high-quality service and adherence to safety standards.

  • Diagnosing Vehicle Issues: Utilize diagnostic tools to identify mechanical and electrical faults, providing accurate assessments and solutions.

  • Order and Fit Correct Parts: Ensure the correct parts are ordered and fitted for repairs, maintaining optimal vehicle performance.

  • Updating Team Foreman: Continuously update the team foreman on vehicle progress, ensuring seamless communication and workflow.

  • Meeting Production Targets: Work efficiently to meet production targets, ensuring timely completion of tasks.

  • Standby Duties: Participate in after-hours standby duties to provide assistance and emergency services when necessary.

  • Training Trainees: Mentor and train trainees, sharing expertise and best practices in automotive mechanics.

  • Fault Finding: Perform thorough fault-finding and troubleshooting to resolve complex mechanical issues.

2. Key Performance Areas

  • Job Card Management: Write and report accurately on job cards, documenting all repairs, services, and diagnostics performed.

  • Work-in-Progress Follow-up: Diligently follow up on work-in-progress, ensuring timely updates and completion.

  • Customer Satisfaction: Deliver results that meet or exceed customer expectations, maintaining a high level of customer satisfaction.

  • Adherence to Standards: Adhere to company principles, values, and vision, promoting a culture of excellence and integrity.

  • Planning and Organization: Demonstrate strong planning and organizational skills to manage workload efficiently.

3. Experience

  • Educational Qualification: Grade 12 certificate with a qualification in Automotive Mechanics.

  • Driver’s License: Possession of a valid driver’s license.

  • Professional Experience: Minimum of 3 years of experience in motor mechanics, showcasing expertise in vehicle maintenance and repair.

  • Industry Knowledge: Understanding of both the technical and administrative aspects of the motor and service industry.

  • Computer Literacy: Adequate computer skills, particularly proficiency in the MS Office package.

  • Specialized Experience: Diagnostic or Auto Electrical experience is considered an advantage, enhancing problem-solving capabilities.

4. Skills

  • Analytical Skills: Ability to analyze complex problems and develop effective solutions.

  • Coping with Pressure: Demonstrate resilience and the ability to perform under pressure, maintaining focus and efficiency.

  • Team Collaboration: Work effectively with people, fostering a collaborative and supportive team environment.

  • Customer Focus: Delivering results that meet customer expectations, ensuring high levels of satisfaction.

  • Values and Vision Alignment: Adherence to company principles, values, and vision, contributing positively to the organizational culture.

  • Organizational Skills: Strong planning and organizing skills to manage tasks and responsibilities effectively.

 

Closing date: 10 August 2024