18 Mar 2024

Full Time Senior Security Systems Technician – Veracitech

VERACITECH – Posted by o4na@ Windhoek

Job Description

PURPOSE OF POSITION:

Responsible for performing customer support activities involving on-site installation, Commissioning and repair/maintenance of complex integrated security equipment and systems.

 

QUALIFICATIONS:

  • Minimum Grade 12 (NQF5 or similar qualification would be beneficial); Competent in low voltage electrical systems
  • Proven experience in security systems installation, commissioning and maintenance
  • Minimum 5 years’ experience as a Technician in Installing, Commissioning and maintaining of IP Surveillance, Access Control & Intercom systems.
  • Minimum 5 years’ current experience perpetually working on security systems such as XMPBabylon, Gallagher, Avigilon, AXIS, Dallmeier, Qognify. Certification in the above fields will be a great advantage
  • Relevant SQL knowledge would be advantageous.
  • Possess a sound understanding of basic electronics and technical security systems.
  • Excellent trouble shooting and fault-finding/repair skills.
  • No criminal record, Valid Good Standing Conduct Certifcate
  • Valid driver’s license.

SKILLS REQUIRED:

  • MS Office
  • Interpersonal skills (including Conflict Management)
  • Verbal and Written Communication Skills
  • Analysis and Problem-Solving Skills
  • Relationship Building Skills
  • Time and Stress Management Skills
  • Advanced Research Skills
  • Telephone Skills

PERSONAL ATTRIBUTES REQUIRED

  • Customer service orientation
  • Detail orientated and quality driven
  • Flexibility
  • Team Player
  • Energy and Drive
  • Approachability
  • Takes Initiative
  • Professionalism
  • Diplomacy
  • Patience

KEY DUTIES

Installations:

  • Install various security systems for customers on site as and when required.
  • Complete all wiring, connections, and equipment installations ensuring that all security systems are complete and satisfy customer and contractual requirements.
  • Configure and program relevant electronic systems.
  • Troubleshoot new system installations to ensure proper function and that the system meets customer and company requirements.

Maintenance:

  • Conduct ongoing system checks to ensure all systems are in working order.
  • If system malfunctions are detected, diagnose problems and perform service and repairs on faulty systems.
  • Respond to all customer complaints regarding the security systems, ascertain equipment / systems problems and repair said problems.

Client Service:

  • Liaise with clients, management, and colleagues to ensure smooth running of all operations. Demonstrate a high level of customer service.
  • Promote, build, and maintain good customer relations and assists with contract retention. Ensure that all installation and service standards are followed at all times.
  • Constantly communicate with customers regarding status, progress, and resolution of all assigned duties.

Additional:

  • Assist and interface with the Technical Specialist regarding on-site scheduling of work activities and timely delivery of equipment.
  • Proper documentation of installation issues / actions / resolutions both internally and externally (site visit reports, acceptance forms, service tickets, etc.).

REPORTING TO:

Namibia Country Manager

How to Apply

 

Interested candidate should forward their CV to:

Email: hein@veracitech.com.na with Subject Line - Senior Technician  

Closing Date: 22 March 2024

If you do not get a response within 2 weeks, then understand that you have unfortunately not made it on the shortlist.

Job Categories: Engineering Jobs and IT Jobs. Job Types: Full Time.

Endless.

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