13 Feb 2024

Full Time Supervisor Quality and Laboratory – Namibia Dairies

NAMIBIA DAIRIES (PTY) LTD – Posted by o4na@ Windhoek

Job Description


Coordinate internal and external audits, manage non-conforming products, perform internal and external quality sampling activities, render Quality Assurance support to various departments, and facilitate Food Safety programs in compliance with the O & L Group Quality policies, food safety regulations, and Quality standards/specifications.



  • Responsible for investigating non-conformance and Incident reports on SAP – Quality Management Incident Reporting.
  • Manage on-hold and non-conforming products as per policies and procedures.
  • Generate and drive closure of all quality-related non-conformance Reporting.
  • Ensure that the release procedure is followed when products are released from on-hold and NCR status.
  • Review and maintain an effective quality sample plan that meets internal and external standards and requirements.
  • Manage all ad hoc sampling as required by internal and/or external customers (e.g. trials, focus improvement initiatives, customer, and consumer complaints)
  • Evaluate and communicate results and trends to relevant internal stakeholders.
  • Oversee and drive quality assurance outcomes based on quality control audit results.
  • Investigate and follow up on quality control-related matters reported by the various departments.
  • Facilitate activities for Pest Control, Good Manufacturing Practices, and Waste Management for the Manufacturing Plant.
  • Responsible for scheduling and conducting weekly operational meetings with all stakeholders.
  • Manage and monitor the time and attendance of all reporting lines via the Kronos system.
  • Review, maintain, and update documentation and relevant records to ensure compliance with the identified ISO codes.
  • Prepare Business System management performance reports both periodically and ad hoc.
  • Design and conduct training on food safety and ISO procedures as relevant internal stakeholders/departments require.
  • Assist with drafting, implementing, and maintaining policies, programs, and checklists in accordance with ISO and Food safety codes by providing information and recommendations to the Manager: Quality Assurance.


  • Bachelor’s degree in food science/food technology.
  • At least 3-5 years of experience in the food/ Processing industry of which 1-2 years should be at a supervisory level.
  • FMCG experience
  • SAP Knowledge/ Experience


  • Written communication – reports, proposals, minutes, speeches
  • Emotional intelligence
  • Pro-active thinking
  • Learning ability/continuous learning
  • Tenacity/perseverance/monitoring skill / internal control
  • Adaptability
  • Problem-solving skills / Sound judgment skills / Decision-making skills
  • Analytical ability/Business Analysis / Cognitive Capacity
  • Attention to detail
  • Planning and organizing


How to Apply

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

Apply online via: O&L Career Portal  

Closing Date: 16 February 2024

Job Categories: Engineering Jobs and General Jobs. Job Types: Full Time.


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