Mailroom Clerk (Closing Date: April 18, 2023)
Announcement #: WINDHOEK-2023-009
The work schedule for this position is: Full Time (40 number of hours per week) Start date: Candidate must be able to begin working within a reasonable period of time (four weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.
Salary: (NAD) N$182,478 – (NAD) N$182,478/Per Year
Series/Grade: LE – 0130 – 5
Agency: Embassy Windhoek
Location: Windhoek
Duties: The Mailroom Clerk receives, dispatches, sorts, and distributes mail from multiple sources, including local and international mail, diplomatic pouches, and commercial courier services. The incumbent spends a high percentage of work hours collecting and processing mail items and providing professional and friendly assistance to mailroom customers; mail/pouch-related support tasks, recordkeeping, and inventory duties account for the remaining job responsibilities. In addition, the incumbent provides logistical support during pouch exchanges, liaises with airport and cargo handling officials to facilitate pouch activities, and ensures mailroom documentation and inventory records are accurate and complete. The position has no supervisory responsibility and is directly supervised by the Information Management Specialist.
Qualifications and Evaluations
Requirements:
EXPERIENCE: One year of experience in customer care, office assistance, or clerical work. Previous mail handling experience is beneficial.
JOB KNOWLEDGE: Knowledge of standard office practices. Knowledge of Department of State Pouch, and host country post regulations and procedures; knowledge of local post offices, airport, and train facilities, as well as a local courier systems; good understanding of Mission’s organization, function, personnel, and practices of the agencies to which mail service is provided.
Education Requirements: Completion of Secondary School or Local Mandatory Schooling and received high school diploma – Grade 12
Evaluations:
LANGUAGE: English Level III (Good Working Knowledge) speaking/reading/writing is required. This may be tested
SKILLS AND ABILITIES: Good organizational skills, thoroughness and accuracy in processing documentation, ability to work well in a team environment. Must have basic Internet skills and user knowledge of Microsoft Office Suite (Excel, Word, and Outlook). Must maintain a courteous and professional demeanor and possess excellent customer service skills. Must be able to work independently on a routine basis. Must have a current valid driver’s license and have maintained the license for a minimum of the last 5 years. Must be willing to work flexible hours, if required. Ability to transport pouch bags and pouch material (up to 75 kilos per bag) to and from Embassy.
Qualifications: All applicants under consideration will be required to pass medical and security certifications.
How to Apply: All candidates must be able to obtain and hold a Public Trust clearance.
To apply for this position visit ERA and click the “Apply to this Vacancy” on button.
Required Documents: To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.
All Applicants:
- Copy of National ID
- Copy – Grade 12 Certificate
- Driver’s License – Must have had a valid driver’s license for a minimum of five (5) years.
- Certificate or License
Eligible Family Member Applicants:
- Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
- Passport copy
- DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
- SF-50 (if applicable)
For More Info:
HR Section
061-295-8500
WindhoekHR@state.gov
Next Steps: Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.
For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.
Thank you for your application and your interest in working at the U.S. Mission in Windhoek, Namibia.
