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Operations Specialist at Old Mutual Namibia

Responsibilities:
- Facilitating of Business IT project initiatives;
- Provide IT Training on implemented Business IT projects;
- Maintain Business IT System Accesses;
- New Business Product development aligned to the Business Plan and Strategy;
- Perform User Acceptance, Staging and Production Tests in the Business systems;
- Perform Ad-hoc/Monthly/Quarterly IT & Operations related reporting to Management;
- Identifying, Tracking, Analyzing and Reporting Business fraud cases;
- Analysing of Data in excel and creating of Databases (Programming) for the Business;
- Conduct Market intelligence & provide recommendation to the Management;
- Maintain and update of the Business Complaints System, Tracking, Analysing and Reporting of Customer numbers, Customer Complaints & Compliments;
- Responsible for Business Market Conduct compliance and reporting;
- Maintain Business Continuity Plans;
- Effective communication with internal and external stakeholders;
- Provide support to the Credit & Operations, Collections & Sales Team;
- Collaborate effectively to achieve personal and business wide results;
- Performing of Ad-hoc Activities as instructed by Management.
Experience and Qualifications:
- Namibian Citizenship;
- Advanced Diploma in, Banking, Finance, Credit, IT administration and Office Management Qualification
- Degree in Economics, Finance, IT administration or Business Administration/Management will be an advantage
- 1 – 3 years Banking, Credit, Finance, Project Management or IT administration experience
- Computer literate
- Advanced Microsoft Excel skills
- Advanced Microsoft PowerPoint skills
- Good interpersonal communication skills
- Above average numerical ability
- Excellent Time Management skills
- Ability to work under pressure
- Ability to work independently
- Strong team player
Closing Date: 19 April 2023
The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:
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