Operations Specialist at Old Mutual Namibia

Posted by | April 11, 2023 | IT Jobs


  • Facilitating of Business IT project initiatives;
  • Provide IT Training on implemented Business IT projects;
  • Maintain Business IT System Accesses;
  • New Business Product development aligned to the Business Plan and Strategy;
  • Perform User Acceptance, Staging and Production Tests in the Business systems;
  • Perform Ad-hoc/Monthly/Quarterly IT & Operations related reporting to Management;
  • Identifying, Tracking, Analyzing and Reporting Business fraud cases;
  • Analysing of Data in excel and creating of Databases (Programming) for the Business;
  • Conduct Market intelligence & provide recommendation to the Management;
  • Maintain and update of the Business Complaints System, Tracking, Analysing and Reporting of Customer numbers, Customer Complaints & Compliments;
  • Responsible for Business Market Conduct compliance and reporting;
  • Maintain Business Continuity Plans;
  • Effective communication with internal and external stakeholders;
  • Provide support to the Credit & Operations, Collections & Sales Team;
  • Collaborate effectively to achieve personal and business wide results;
  • Performing of Ad-hoc Activities as instructed by Management.

Experience and Qualifications:

  • Namibian Citizenship;
  • Advanced Diploma in, Banking, Finance, Credit, IT administration and Office Management Qualification
  • Degree in Economics, Finance, IT administration or Business Administration/Management will be an advantage
  • 1 – 3 years Banking, Credit, Finance, Project Management or IT administration experience
  • Computer literate
  • Advanced Microsoft Excel skills
  • Advanced Microsoft PowerPoint skills
  • Good interpersonal communication skills
  • Above average numerical ability
  • Excellent Time Management skills
  • Ability to work under pressure
  • Ability to work independently
  • Strong team player

Closing Date: 19 April 2023

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:


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