Service Host at First National Bank of Namibia

Posted by | July 5, 2023 | General Jobs

purpose:

To create a welcoming atmosphere for customers, advice on products and services and to ensure that all service points are manned

 

Responsibilities:

  • Contribute to cost efficiencies through responsible utilisation of work-related resources
  • Participate in planned activities that are appropriate for own development
  • Engage with the customers in a professional way as specified in the service standards upon entering the branch and during their waiting time
  • Build the brand through providing professional customer service within the branch and upholding the image of the branch
  • Report on transactional and process activities within set guidelines to provide timely information for decision making
  • Ensure operational excellence through the delivery of work processes according to defined quality standards
  • Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
  • Deliver customer service through adherence to quality service standards

Experience and Qualifications:

  • Minimum Qualification – Grade 12
  • Preferred Qualification – Relevant Certificate or Diploma
  • Experience – 1 to 3 years experience in a similar environment

Closing Date: 16 July 2023

The company ONLY accept applications vis their career portal. Interested candidates can apply via the link below:

APPLY NOW>>

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