Team Leader Returns at NAMIBIA DAIRIES (PTY) LTD

Posted by | January 17, 2023 | Logistics Jobs

Location: Windhoek

Team Leader: Returns

Grade: C4

Purpose of Position

The incumbent is responsible for the operational management and supervision of the Ambient Warehouse and Returns Department. This includes stock on a daily, weekly and monthly basis and to implement, manage and improve all processes and procedures to facilitate the effective and efficient operations within these departments.

Qualifications & Experience:

  • 1-3 year Diploma/1-4 year Certificate in Transport & Logistics Management;
  •  3-5 years’  experience in operations MS Office (Excel), SAP, ERP and Fleet control systems will be an added advantage;
  • MS Office, SAP, knowledge in logistics;
  • Knowledge of cold chain in FMCG environment will be an advantage.

Key accountabilities:

  • Oversee entire returns process with the view of ensuring that prescribed processes are followed.
  • Implement strategy directives to drive cost reduction by means of periodical process reviews and re-engineering
  • Manage returns documents with discrepancies to and liaise with Debriefer to ensure that these are resolved timeously and that corrective/preventative measures are put in place
  • Reconcile returns received versus returns processed
  • Supervise stock rotation according to FIFO to prevent stocks ageing
  • Perform periodical stock counts and spot checks.
  • Identify system and stock related problems and engage with colleagues and service providers to address these
  • Liaise and communicate with all relevant stakeholders to ensure all orders are fulfilled and executed.
  • Supervise warehouse planning methods, warehouse storage and layout plans.
  • Supervise all inbound processes (Receiving of goods).
  • Maintain the warehouse for the purpose of maintaining an organized layout and safe work environment.


Skills and Attributes

  • Assertive communication
  • Attention to detail
  • Numerical and analytical skills
  • Interpersonal Skills


Closing Date: 31 January 2023


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